The ALOM Commitment
Our Culture & Credo. At ALOM we are all about earning and maintaining the trust of each customer. We accomplish this by our obsession with flawless execution and by treating each customers’ business as if it were our own.
Our Quality. We are the quality leaders. ALOM has been ISO 9001 certified since 1998, ISO 13485 since 2011, and TL 9000 since 2014. We are proud of our world-class quality levels and our unwavering commitment to continuous improvement.
Our Systems. ALOM is unique in the way we think about and use technology. We constantly push limits and develop enhanced methodologies. We start by designing the ideal process flow. Then we utilize advanced technology to implement that exact model, all supported by a secure, redundant, and scalable infrastructure.
Our Flexibility. We work hard for our customers who regularly call us miracle workers. All ALOM staff are committed to doing whatever it takes to achieve customer success. From the late hour weekend rush shipment, to the product launch in China next week, we make it happen.
Our Adaptability and Innovation. The world is changing. ALOM adapts rapidly and leads the change to make the supply chain a competitive advantage for our customers. This agility made us pioneers in e-commerce fulfillment. It also made us one of the first companies deploying a returns management system. Today, our proprietary, data-driven customer portals provide real-time visibility and exception alerts to avoid disruption.
Our Competency. The award-winning ALOM team has been recognized by customers, peers, and a variety of other organizations. Each of our staff members bring significant knowledge and experience to their job, and we are all committed to staying at the forefront of our fields.
Our Resourcefulness. We start with the problem, find the solution, and then pull our internal and external resources to meet the goals. Our range of in-house services combined with our strong network of reliable and high-performing suppliers allow us to perform flawlessly, solving challenging tasks even with short notice or high volume.
Our Global Footprint. With 18 locations globally, we produce and ship locally and in-region for our Fortune 100 customers while giving them centralized control, visibility, and ability to manage their orders. Our strategic production and fulfillment locations allow for cost and time-saving supply chain optimization.
Our Size. As a mid-sized provider, ALOM can respond and scale quickly because we offer powerful process management systems offering real-time visibility backed up by our experience and infrastructure to achieve remarkable results solving complex and time-critical supply chain problems. We have the agility and customer focus that gets lost in bureaucracies and systems with larger providers.
Our Perspective: Who Pays the Bills? At ALOM we never forget that our customers pay our bills. We help our customers optimize the supply chain to get their products into the hands of their end-users in the best manner while minimizing supply chain disruptions.